Shipping policy

Last Updated: 13 March 2025

1. Order Processing

  • Orders are typically processed within 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 
  • Processing times may vary during peak seasons or due to unforeseen circumstances.

    2. Shipping Rates and Delivery Estimates

    • Shipping charges for your order will be calculated and displayed at checkout.

    • Delivery delays can occasionally occur.

    3. Shipment Confirmation and Order Tracking

    • You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours. 

    4. Customs, Duties, and Taxes

    • Stretch Threads is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).  
    • If you are shipping internationally, please be aware of your countries import regulations.

    5. Damages

    • Stretch Threads is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.  

    6. Returns and Exchanges

    • Please review our Return and Exchange Policy for information on returns and exchanges.

    7. Contact Information

    • If you have any questions about our shipping policy, please contact us at:
      • Email: jc@mycircleoflove.com
      • Phone: 2088214922
      • Address: 64 E Main St. Rexburg, ID 83440